Qatar Airways Massive Recruitments 2023/2024 – www.qatarairways.com

Apply for Qatar Airways Massive Recruitment 2023/2024 Application Form Login Portal.

Qatar Airways Recruitment | Applications are invited from interested and suitably qualified candidates for Qatar Airways Massive Recruitment 2023/2024.

Qatar Airways Recruitment

Qatar Airways Company Q.C.S.C., operating as Qatar Airways, is the state-owned flag carrier of Qatar.

Job Description

• Company: Qatar Airways
• Location: Ghana
• State: Accra
• Job type: Full-Time

Job Title: Senior Sales Support Agent

About Job

As the Senior Sales Support Agent, you will support the sales team to achieve their assigned revenue targets by providing technical support and data within prescribed time frames. You will provide maximum support to the sales force in order to achieve revenue targets and raise awareness of Qatar’s products and services. Qatar Airways Recruitment

Accountabilities

• Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
• Contribute in managing distribution channels and database for the sales team, be local CRS contact person.
• Use analytical tools to generate market share, revenue and sales data
• Tracking and reporting of ROI on advertising, promotions, sponsorship’s and sales activities
• Coordination and submission of annual marketing activity plans and budgets
• Maintain records of all fare approvals and corporate contracts for future reference and audit purpose
• Provide maximum technical support of the sales force to ensure increased awareness of Qatar Airways products and services
• Handle inquiries, problems encountered by the corporate/agent and liaise with relevant department of head office
• Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Ariways network.
• Monitoring systems/key accounts intranet for content/Qatar Airways presence/competitor activities
• Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports
• Prepare travel agency and corporate fare updates, policy changes, product updates and distribute via electronic and hard copy
• Prepare flyers and updates fare circular to the trade and corporate accounts
• Coordination and distribution of all POS and promotional collateral
• Make and confirm reservations for passengers where necessary, record and process reservations made by phone/fax/email, Qatar Airways Recruitment

Requirements

The successful candidate will ideally have:

• Job-related experience with a tour operator or an Airline (preferably)
• Previous experience in a sales agent role advantageous
• Experience with Amadeus would be advantageous
• Strong MS Office skills
• Excellent verbal & written communication skills in English.

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Airport Services Manager

About Job

We are looking for an exceptional leader to manage our station in Accra as Airport Services Manager.

Reporting directly to the Regional Manager you will inspire and motivate your team to deliver the five star service Qatar Airways is renowned for. You will ensure that the Airport Operations run smoothly and efficiently conforming to all safety and security requirements.

You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations.

Responsible for training and resource planning, you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.

Requirements

The successful candidate will ideally have:

• Bachelors degree or equivalent
• Solid experience in a managerial role within an airport environment
• Current or previous experience working as an Airport Manager with an airline
• Strong management background with the ability to inspire a team
• Extensive overall knowledge across all areas of airport operations is required
• Proven experience in Crisis Management
• Strong commercial acumen
• Ability to work shifts is essential

Fluency in English (written and spoken) is essential.

Only applications in English will be considered ( Kindly ensure your CV is in ENGLISH)

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Account Manager

About Job

In this role, you will be responsible for managing relationships with Qatar Airways’ corporate and trade customers. The responsibilities include developing a successful, consistent approach to local and multinational dealing, which drives maximum revenue and minimum cost of sale. It also includes gaining maximum value for the airline from any Agreements that exist between to the two parties. Furthermore, you will engage in joint sales and marketing activity to grow the level and quality of QR revenue sold through these partners and drive efficiencies in the distribution processes.

Specific Accountabilities Include

• Develops and maintains long term strategic relationships with Qatar Airways’ Trade partners and corporate clients.
• Prepares an account development plan to achieve short, medium, and long term mutual benefits for both Trade Partners and Corporate customers.
• Contributes to the formulation and implementation of QR sales strategy to maximise short and long term revenue opportunities, reduce cost of sale and generate channel shift where appropriate.
• Reviews QR sales data with account portfolio to drive revenue and seek out tactical revenue opportunities
• Manages and co-ordinate projects and initiatives on behalf of area of responsibility
• Develops tactical Sales and Marketing activity in support of sales opportunities in both Trade Partners and Corporate market place.

Qatar Airways Job Recruitment

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Senior Airport Services Agent

About Job

In this role, you will lead and support the provision of service excellence to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling. You will support in ensuring total quality service and adherence to the safety policies and security standards of the company. You will also ensure Premium Passengers receive total quality service.

Specific Accountabilities Include

• Supervising Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers
• Liaising with Check-in, Transfer Desk, and support Airport Services Supervisor in all areas
• Escorting and directing Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
• Assisting Duty Officer to handle company material and records
• Liaising with the GHA to ensure smooth passenger handling and quick processing of hotel and transfer passengers
• Assisting passengers in regard to Entry Requirements, Visas, Residence Permits and ensuring smooth transition through the airport facilities
• Performing other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Airport Services Duty Officer

Specific Accountabilities Include

• Responsible for the day to day operations and acting as a liaison between airport services providers and users
• Providing input and recommendations to management to improve the effectiveness of the daily operations
• Ensuring passengers and aircraft handling confirm to safety and security requirements
• Managing and controlling manpower on the shift to optimise utilization and maintain staff morale and discipline
• Conducting spot-checks on operations and staff to ensure adequate standards are maintained
• Resolving customer problems and complaints effectively and liaising promptly with all departments including customer relations to provide solutions for complaint handling
• Conducting briefing sessions for QR and GHA staff and supervisors on every shift

Requirements

To be successful in this role, you will need a Bachelors’s degree (or equivalent) combined with at least four years of job-related experience with a minimum of three years in an airline or reputed GHA at the supervisory level. You will need a good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities. You will also need a good understanding of weight and balance, Ramp Handling, Dangerous Good Regulations. You will need to be an experienced leader with competence in coaching and mentoring staff.

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Senior Reservation & Ticketing Agent

About Job

As a Reservation & Ticketing Agent-based in Ghana, you will provide a full service-oriented professional reservation and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets. You will be involved in the following tasks:

• Arranging reservations and routing using timetable, airlines manuals, reference guides, and tariff book.
• Processing reservations made by phone and e-mail
• Issuing tickets and quoting correct fare to passengers
• Showing dedication and commitment to handle telephone calls and passengers whilst at all times carefully following procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service
• Advising of changes in flight plan or to cancel or confirm reservation
• Handling customer requirements and requests efficiently
• Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.

Requirements

• You will need a minimum of a Trade or a vocational qualification combined with at least three years of relevant experience within the airline or travel industry. You will need good knowledge of Amadeus with proficiency in Microsoft Office also (Excel, Word, PowerPoint).
• You will be customer-oriented with good communication skills, a positive ‘can-do’ attitude and an ability to work independently as well as in the team
• Fluency in English is essential for this role.

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Administration Assistant

About Job::
You will assist the Country Manager by providing general administrative and secretarial support in day-today functions. Promote high standards of corporate values through correspondence, telephone, and personal contact. Handle confidential and sensitive issues, which require a high degree of discretion and tact.

You will review and answer mails and inquiries and determine if Executive action is required, schedule appointments, meetings. You will follow up with other stations to ensure that requests are carried out and activities are coordinated.

Requirements

To be successful in this role you will need a High School qualification or equivalent with a certificate in computer applications – MS Office (Word, Excel PowerPoint and Access). You will have a minimum of 3 years of work experience in an administrative role.

You must have excellent communication, organizational and written skills with strong follow-up and organization skills. Also, you must possess a professional manner as interaction with internal and external high-level positions is necessary. You will also have advanced written and spoken communication in English

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Airport Services Agent

About Job

In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

Accountabilities Include

• Delivering the highest level of Customer Service at all customer touch points
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
• Checking entry requirements (visas, residence permits) are met
• Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
• Handling of company mail
• Performing pre- and post-flight administration duties
• Handling baggage claims
• Ensuring compliance with QR Safety and Security requirements.
• On Time Performance

How to Apply

Interested applicants should CLICK HERE to apply.

Job Title: Reservation and Ticketing Supervisor

About Job

As the Reservation and Ticketing Supervisor, you will be responsible for planning, supervising, and supporting the reservation and ticketing agent staff in order to achieve optimal customer satisfaction and surpass the annual revenue targets. You will encourage teamwork, consistency of service and proper coordination. Qatar Airways Recruitment

Specific Accountabilities Include

• Supervising staff, ensuring the quality of work meets the airline standard, and motivate staff to achieve positive contribution on a daily basis and reduce customer complaints and errors by on-the-job training and coaching
• Arranging reservations and routing for timetables, airline manuals, reference guides, and tariff books.
• Enforcing and maintaining standards of performance within area of responsibility
• Performing a proper flight firming check to maximise flight utilisation and reduce no-shows
• Handling customer requirements and requests professional ensuring minimum complains and supporting travel agents with seat confirmation and arranging VIP bookings and ticketing queries, Qatar Airways Recruitment

How to Apply

Interested applicants should CLICK HERE to apply.

If you have any question concerning Qatar Airways, please feel free to use the comment box below and ask us your question. We will be very pleased to answer you.

You can share this information, to your family and friends, as it will be helpful to someone. Please share it on Twitter, Facebook, G+, Whatsapp or Email it to friends. Use the buttons below to do this.